Shipping, Returns & Warranty
SHIPPING POLICY
We strive to ship all orders within 1-2 business days. Shipping times vary depending on your location:
Domestic Orders: 3-5 business days
Shipping costs are calculated at checkout based on weight, dimensions, and destination. We offer free shipping on domestic orders over $60
RETURNS POLICY
100% money back guarantee: We accept returns within 30 days of delivery. To initiate a return:
- Contact our customer service team
- Tell us why you hate 'em
- Receive a return authorization number
- Ship items back to us
Refunds will be processed within 5-7 business days after receiving the returned items. Original shipping costs are non-refundable unless the return is due to our error.
WARRANTY INFORMATION
All our products come with a 6 month limited warranty against manufacturing defects. This warranty covers defects in materials and workmanship under normal use.
The warranty does not cover damage caused by:
- Accidents or improper use
- Unauthorized modifications
- Normal wear and tear
- Environmental conditions
- Acts of God
- Sh*tting your pants
For warranty claims, please contact our customer service with proof of purchase and a description of the defect.
For any questions regarding shipping, returns, or warranty, please contact: support@crouchingtiger.store